Junior Cloud Engineer
Hybrid working, Central Glasgow
Excellent package on offer
We’re Hiring: Junior Cloud Engineer
Are you ready to take your next step into the exciting world of cloud technology? We’re looking for a Junior Cloud Engineer to join our team and help deploy, support, and enhance our cutting-edge software solutions within an AWS cloud infrastructure.
What You’ll Do:
- Set up and deploy our software using Terraform and Ansible.
- Triage, review, and escalate customer alerts, incidents, and service requests.
- Ensure all tasks are completed within agreed SLAs.
- Create knowledge base troubleshooting articles for recurring issues.
- Collaborate with internal teams to provide exceptional product and service support.
- Learn and grow your expertise in AWS technologies, working towards Foundation and Associate-level certifications.
Essential Skills:
- 2+ years of experience in frontline technical support or equivalent.
- Willingness to participate in a 24/7 on-call support rota.
- Experience with Linux command-line utilities such as
grep, sed, awk, and top.
- A can-do attitude with a strong desire to learn and grow in the Cloud Operations team.
- Excellent attention to detail, teamwork, and communication skills (written and verbal).
Desirable Skills:
- Understanding of cloud technologies such as AWS, Google Cloud, or Azure.
- Experience with scripting languages.
- Familiarity with Atlassian tools (Jira, Confluence, Bitbucket).
- Experience in creating knowledge base troubleshooting articles.
Why Join Us?
You’ll have the opportunity to:
- Work with leading-edge AWS cloud infrastructure.
- Grow your skills with a structured learning pathway toward AWS certifications.
- Be part of a supportive and collaborative team environment.
- Gain hands-on experience with powerful tools like Terraform and Ansible.
📩 Ready to start your cloud journey? Apply today and join us in shaping the future of cloud technology!